The direct mail marketing aspects of Preferred Feedback and the significant rates of return have always been an undeniable success. When direct mail nets about a 1-2% rate of return nationally, Preferred Feedback nets a 6-10% rate of return for most of our clients. Preferred Feedback has always been extremely effective in its present form and direct mail will continue to be a primary means to drive transactions to your business. But things just got even better!

Mystery shoppers now have the ability to participate online using their computer or mobile device! Preferred Feedback has always been very successful at attracting people to be mystery shoppers through direct mail and asking them to fill out a hard copy survey. Now mystery shoppers can participate online and we have the ability to market our program to the masses through social media, email, and other venues as well as direct mail. We will be reaching a whole new demographic who would never dream of filling out a paper survey and placing it in the mail… and our rates of return will grow exponentially.

Preferred Feedback continues to evolve with our continued focus on making this a WIN, WIN, WIN for all who participate.

• Your business benefits as we drive transactions and provide feedback so that you can continually monitor and improve operations.
• Mystery Shoppers appreciate the opportunity to provide feedback about your operation and be rewarded with a gift voucher good for free product and services.
• Your employees appreciate the opportunity to be rewarded for a job well done through an employee incentive program aimed at guest satisfaction.

As always, we will be introducing people to your business. Have fun making new friends!